Privacy Policy

Privacy Policy

Made Social Studio (“we”, “us”, “our”) runs creative social events and experiences in Wānaka, New Zealand — including Paint & Sip sessions, private events, and other workshops. This policy explains what personal information we collect, why, and what we do with it.

We’re a small local business, so we only collect what we actually need to run great events — nothing more.

What we collect

Depending on how you interact with us, we may collect:

  • Name, email address — when you join our waitlist, sign up for an event, or contact us

  • Phone number — for bookings, so we can reach you about event details or changes

  • Payment details — handled securely by our booking/payment provider; we don’t store your card details ourselves

  • Website usage data — basic analytics (e.g. via Squarespace) to understand how people use our site

Why we collect it

We use your information to:

  • Process and confirm bookings

  • Let you know about upcoming events, availability, and waitlist openings

  • Send occasional marketing emails about Made Social Studio (you can unsubscribe anytime)

  • Improve our events and website

  • Meet our legal and insurance obligations

We won’t use your information for anything beyond running and promoting Made Social Studio.

Photos and videos at our events

We take photos and videos during events for our own marketing — think Instagram, our website, and future promotional material. This is a big part of how people find out about us, so we do this regularly.

Here’s how we handle it:

  • You can opt out at any time. Just let us know on the night (or beforehand by emailing us) and we’ll make sure you’re not featured — we can keep you out of frame, or crop/edit you out of anything we post afterwards.

  • We won’t use identifiable photos of you in paid advertising without asking you directly first.

  • Group and venue shots (the room, the vibe, tables of paintings) are treated as general event photography rather than personal information about any one person, and are used freely.

  • If you’d like a photo removed after it’s been posted, email us and we’ll take it down.

Who we share it with

We only share personal information with the third-party services that help us operate:

  • Jotform — our waitlist/booking forms

  • Squarespace — our website host

  • Our payment processor — to process ticket payments

  • Email marketing platform (once in use) — to send event updates

We do not sell, rent, or trade your personal information to anyone, ever.

How long we keep it

We keep your information only as long as it’s useful for the purposes above — for example, waitlist and booking records are kept while you’re an active customer or subscriber. If you ask us to delete your details, we will, unless we’re required to keep records for legal or accounting reasons.

Your rights

Under the Privacy Act 2020, you have the right to:

  • Ask what personal information we hold about you

  • Ask us to correct it if it’s wrong

  • Ask us to delete it

  • Withdraw consent for marketing emails at any time

To do any of this, just email us at [your Made Social Studio email] and we’ll sort it promptly.

Complaints

If you’re unhappy with how we’ve handled your personal information, please contact us first — we’d rather fix it directly.

Changes to this policy

We may update this policy occasionally as our business grows. The latest version will always be on this page.

Last updated: 21 September 2026